Policy
Privacy Policy
How account data, prompts, uploads, generated assets, billing records, and logs are handled.
Last updated: 2026-05-16
Data we collect
We may collect account email, profile information, prompts, uploaded assets, generated outputs, generation history, billing records, support messages, and technical logs.
Payment details are handled by payment providers and are not meant to be stored directly by this application.
Why we use data
Data is used to authenticate users, run generation jobs, store results, manage credits, process subscriptions, prevent abuse, provide support, and improve product reliability.
Prompts, uploads, and generated outputs may be sent to third-party model providers to complete generation requests.
Third-party services
The product may use authentication, database, storage, AI model, payment, email, analytics, and monitoring providers.
Each provider processes data according to its own terms and privacy commitments.
Retention and deletion
Generation history and media may be retained to provide user history and downloads. Free-tier retention may be shorter than paid-tier retention.
Users may request access, correction, export, or deletion by contacting support@reelbench.com.